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Frequently Asked Questions

Do you have any questions? Here you will get answers about most things.

If you do not find what you are looking for, contact us. Hotel Noreg is here for you around the clock.

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  • Where is Hotel Noreg located?
    Hotel Noreg is centrally located in Ã…lesund at the address Kongens gate 27, with a short distance to popular attractions and public transport.
  • How can I contact the hotel?
    See contact information at the bottom of the page.
  • Check in
    Check-in time is from 15:00. If you should arrive late in the day, we would like to be notified of your late arrival by 18:00 on the day of arrival. If you should arrive earlier than 15:00, please let us know in advance. You are guaranteed check-in at 15:00, but we will do our best so that you can get your room a little earlier. If your room is not ready on your arrival, we have a locked luggage room where you can store your things until check-in. Sometimes it may also be possible to purchase an upgrade to our Superior rooms for early check-in. Welcome!
  • Check out
    The time for the last check-out is 12:00. If you would like to stay longer, contact the reception and ask about a late check-out or a day room. All this depends on the occupancy of the hotel.
  • Does the hotel offer parking?
    Yes, the hotel has 11 parking spaces available for guests. Please contact reception for more information on availability. Here you can buy a space and register your car on arrival. You can find more information on this page here (LINK!!!!)
  • Is there free Wi-Fi in the hotel?
    Yes, we offer free Wi-Fi to all our guests. Information about the network name and password is available at the reception.
  • How can I book a room?
    You can book a room directly on our website here (LINK). Or use our email address or call our reception phone (see bottom of page).
  • Can I change my reservation?
    Yes, you can change your reservation by contacting us directly. Changes are subject to availability and may be subject to additional fees.
  • What are the cancellation policies?
    The cancellation rules vary depending on the type of booking you have made. If you have ordered directly from us, please contact reception. Have you ordered via a third party (e.g. booking.com, expedia.com, hotels.com etc.), then the current terms and conditions of purchase are followed.
  • Is breakfast included in the room price?
    Yes, breakfast is included in all our room rates.
  • Can I buy breakfast without being a guest?
    Of course, and you pay for your breakfast at reception. Contact us for price and availability. No booking is necessary. If you are traveling with a motorhome or boat, you get your own exclusive prices for breakfast. You will find posters for more information at both the harbor and the motorhome parking lot. Or just call us. (There are opportunities to buy a shower and gym with us even if you are not a guest)
  • Does the hotel have meeting rooms or conference facilities?
    Yes, we have 3 meeting rooms and conference facilities. Please contact via e-mail or click here (LINK) for more information and booking.
  • Does the hotel have a gym or training facilities?
    Yes, we have a new and large fitness room that is available to all our guests. We also have a sauna in the changing rooms of the training room. (The gym can also be used for a fee if you are not a guest)
  • Connections between Ã…lesund Airport and the hotel?
    From Ã…lesund Airport to Hotel Noreg: Ã…lesund Airport offers taxis and airport buses directly from the airport. The nearest stop is called "Skateflukaia". The journey time to the center of Ã…lesund is approx. 25 minutes by car. From the hotel to Ã…lesund Airport: You can order a taxi at reception, or use public transport (Flybussen from VY). The nearest stop is called "Skateflukaia". The journey time to Ã…lesund Airport Vigra is approx. 25 minutes by car.
  • What attractions do we have nearby?
    Nearby attractions include Atlanterhavsparken, Aksla viewpoint and the local Bybadet. By the way, as a guest with us, you get a 10% discount at Bybadet. We are also within walking distance of the shopping center "Ã…lesund Storsenter". Our staff can also recommend other activities and sights.
  • Arrival with Hurtigruten or Havila Kystruten?
    The ships arrive at Skansekaia at approximately 00:30 each night. It is a short walk from there to Hotel Noreg. Our reception is open 24 hours a day, but please let us know in advance if you will be arriving around midnight. (NOTE! Please double-check the dates on your booking. The arrival day by ship must be one day later than the check-in day at the hotel)
  • Are there shops nearby?
    Hotel Noreg is within walking distance of the beautiful Ã…lesund Storsenter, where you can find a pharmacy, grocery store, clothing store and much more. On Sundays, our nearest shop open on Sundays is Bunnpris in Kongens gate. Is it very late? The store with the longest opening hours here in the center is Bunnpris Troghallen (near the bridge)
  • Can I store my luggage at the hotel?
    Yes, we have a separate locked luggage room for storing your luggage. Contact reception for more information.
  • What measures does the hotel have to ensure guests' safety?
    The hotel has a 24-hour reception, security cameras in common areas, and a key card system for rooms and facilities.
  • Is the hotel adapted for wheelchair users?
    Yes, we have one adapted room and facilities for wheelchair users. Please contact reception for more information on availability.
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